Unable to Export FDCC Report

General support questions for the Secutor Prime product.
Mrosario
Posts: 2
Joined: Thu Mar 27, 2008 8:04 am

Unable to Export FDCC Report

Postby Mrosario » Thu Mar 27, 2008 8:13 am

when I try to Export the report using the FDCC-WINXP-XCCDF.xml

I get the following error:

While Attempting to generate your report an unexpected error came up.
The error text generated by the system is:

'java.lang.NullPointerException: com.threatguard.xcdf.ReportTemplates.recordResultsForStandardXccdf(ReportTemplates.java:2456)'

the Firewall report ran fine but the Desktop report just chokes!
grrrr just paid for the pro version and the report doesn't run....

gunnar
Site Admin
Posts: 81
Joined: Fri Feb 23, 2007 8:08 pm
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Postby gunnar » Thu Mar 27, 2008 9:24 am

Thanks for the heads up. We will track this down and get a fix out as soon as possible -- today being our goal.

Mrosario
Posts: 2
Joined: Thu Mar 27, 2008 8:04 am

Postby Mrosario » Thu Mar 27, 2008 10:32 am

Thanks Gunnar!

I worked with Robert and he send me a fix... You can also just completely recreate you deviation file (i tried that and it worked)

thanks for the quick response!

gunnar
Site Admin
Posts: 81
Joined: Fri Feb 23, 2007 8:08 pm
Contact:

Postby gunnar » Thu Mar 27, 2008 3:18 pm

FYI: this fix was also incorporated into the auto-update system built into Secutor Prime and the downloadable installers. Anybody having this same problem can resolve it by upgrading to build 1391 of Secutor Prime, either by using the "Check For Updates" option off of the Help menu or by downloading and applying the Secutor Prime update installer off of our downloads page:

http://www.threatguard.com/downloads.htm


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