Trouble with scheduled tasks

Support topics for the enterprise version of ThreatGuard's SCAP products.
owensjp
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Trouble with scheduled tasks

Postby owensjp » Wed May 21, 2008 6:20 am

Scheduled tasks do not appear to be running for us. We confirmed that the Magnus Task Scheduler is running, and the tasks run successfully when started manually. Any advice would be appreciated.

gunnar
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Postby gunnar » Wed May 21, 2008 6:51 am

Just to be sure, do you have the "Active" checkbox in the "When To Do This" section of the Task Scheduler checked and an appropriate assessment frequency set?

owensjp
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Postby owensjp » Wed May 21, 2008 10:15 am

Yes, that's right. We're trying to schedule daily scans in the early morning.

gunnar
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Postby gunnar » Wed May 21, 2008 10:52 am

Thanks. I'll put that function back into test and validation and see if anything shakes out. I'll let you know as soon as anything turns up one way or the other.

gunnar
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Postby gunnar » Wed May 21, 2008 1:20 pm

It turns out that there was a bug in the scheduler the affected the calculation of the time of day at which to start. This bug wouldn't keep the task from starting at the scheduled periodicity, but would quite often make it start much later in the day than it should have.

This fix will be included in the next Magnus release which is currently in test and should be available as a download from the registered member support area within the next few days.

owensjp
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Postby owensjp » Wed May 21, 2008 1:49 pm

Great, and thanks!


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